Yes, yesterday was a Saturday and we are supposed to be resting on a Saturday. Well that is if I have “normal” job. And so I was working and get to talk to some customers and everything was going well. I was able to help out customers which made me very happy until I got to talk to this customer who was very rude and insulted me throughout our conversation. Saying that I should be using my thing between my ear every now and then. And that I am inexperienced when it comes to the issue that he is currently having and so on and so forth. He was really getting into my nerve and so I ended up telling him that I am a college graduate and that I was a Computer Technician and I do understand what he is telling me and he doesn’t have to keep on repeating himself. Sheesh! And then I told him what I will be doing for him, then he went “what is your name and your last name?”. And then, I did not say you did not finish college. You are very rude and that is very insulting! I was like “What?!” (to myself of course) What the heck did I do? Was it wrong to say what I have said? Was that very insulting or rude? he was the one who said that I should be using that thing in between my ears! He did get into my nerves you know (which doesn’t happen all the time) and what he was saying was very offending. And then he even threatened me that he will be recording the conversation like haller!!!!!!!!!!! He should have done it on the onset of the call and he should listen to it so that he could listen to what he had said!!!!! #^&^*&&!